Advanced Dentistry of Centre County

Sherry Parks 5 months ago

I had an excellent experience with this dental office . I was able to get an appointment within two hours of calling , which was greatly appreciated, The staff was professional, welcoming, and efficient, and the dentist took the time to explain everything clearly. Overall, a very positive experience, and I would highly recommend this office .

Avery Mae 6 months ago

I had my first appointment today with Renee. She was lovely, kind, and extremely patient. We both know I needed it. I have not been to the dentist in 7 years and she took her time with me even skipped her lunch break to make sure my teeth and my mental self was cared for. A very lovely office with a warm atmosphere. Highly recommend if any office staff is seeing this give Renee a raise ✨

John Han 6 months ago

The nurse (dental assistant) who took me in was so sweet. She was nice and knowledgeable. However, I ended up leaving in the middle of my appointment--which I waited for 6 months--when the nurse and I wanted to check something with the younger receptionist who sits facing the entrance. The discussion had to do with requesting information from my previous dentist to Advanced Dentistry that might impact my bill. I was not quite clear on what the receptionist had to say at first but eventually understood what she was trying to say. However, she did not have to roll her eyes in front of me while I was struggling to make sense of her fragmented pieces of information that was riddled with jargons. At that point, I decided to stop speaking with her and said good bye to the nice nurse and left. And no, I am not calling in or sending an email to discuss this matter further. No one here who leaves one star review wants to contact you first - Customer Service 101.

noname noname 9 months ago

the hygienists are fine, if you come here for just cleanings, it's okay. they clean your teeth well and are friendly do not come here for wisdom teeth removal or anything more complex than tooth cleaning. they do not offer any kind of sedation regardless of how extreme the procedure is or what they say during scheduling or asking about it. they told me before my wisdom tooth removal that i could ask for gas to sedate me, and then found out the day of the procedure when i showed up to check in that they wouldn't use any gas at all and the dentist "wasn't trained" to use it. i only stayed after that because my wisdom teeth were causing me a lot of pain and needed to be removed urgently. in hindsight, i should've waited the extra 3 weeks to be seen somewhere competent. then there was the problems checking in. they had cancelled the appointment without telling me for no reason, blamed it on me, and then had to move someone else's appointment so i could get mine in. they somehow didn't have my insurance preauthorise the procedure before i arrived, even though they had 3 weeks between when i scheduled the procedure and the date of the procedure. they hadn't even started the process, so

Talia Kibsey a year ago

Dr. Lin and team are great (especially Rhonda and Jen). I always feel well cared for and they work together well to make the otherwise unpleasant experience of having your teeth drilled into and around pretty comfortable and quick. Office staff reliably take care of billing and insurance and are always on top of things (and pleasantly not impossible to get ahold of). Although there is usually a pretty long wait list to get in for a cleaning, my more urgent concerns are always treated quickly.